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Email Marketing Manager Jobs
Peacock
United States
Universal City
3 years of experience
Bachelor education
40 hours per week
Entertainment
501-1000 employees
Senior
Salesforce Marketing Cloud
MS Office
MS Excel
Adobe Photoshop
HTML

Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you’ll find more than a job. You’ll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.


As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.


Here you can fly to new heights!


The Position

Passionate about providing the best customer experience? We are looking for an Email Marketing Manager to join the CRM that will help define testing strategies and manage a team of email producers to create campaigns that turn customers into fanatics. Through the email channel, this role will identify new opportunities to deliver customer experiences that drive activation, engagement, and retention by developing campaign best practices and improving operational workflows.


Responsibilities

  • Work closely with a passionate team of marketers focused on delivering fan-engaging communications through multi-channel journeys.
  • Leverage our ESP, CDP and available functionalities to drive personalization and timely messaging at scale.
  • Help identify new innovative opportunities and develop monthly testing strategies that increase customer retention and engagement.
  • Partner closely with Design, Copy, Audience, and Strategy teams to develop CRM calendars, formulate messaging, and inspire creative delivery to maximize effectiveness of email campaigns.
  • Oversee a team of email producers to ensure all stakeholder feedback is applied to campaigns, campaigns are QA’ed, and scheduled on time.
  • Provide operational support by identifying new opportunities to optimize workflows or streamline with partners.
  • Produce and maintain accurate logs of tests to monitor key KPIs and extract insights for continuous iteration of programs.


Qualifications/Requirements

  • 3+ years relevant email marketing and email operations experience.
  • Excellent organizational and prioritization skills, with project management experience
  • Excellent written and verbal communication; good listener with the ability to internalize feedback.
  • Experience working cross-functionally with marketing strategy teams, analytics, and creative teams.
  • Experience managing direct reports
  • Entertainment industry marketing experience preferred
  • Ability to work independently. Team player who also demonstrates leadership skills in a matrix managed organization with multiple stakeholders
  • Knowledge of HTML, ESPs, Adobe Photoshop, and MS Office required


Sub-Business

Peacock Growth Marketing


Career Level

Experienced


City

See List Below


State/Province

Multiple Locations


Country

United States


Multiple Locations

New York - New York, Universal City - California


About Us

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.


Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal’s commitment and how we are making an impact.


Notices

NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.


NBCUniversal is an equal opportunity employer and will provide reasonable accommodations as required by applicable federal, state, and/or local laws.

Peacock
100 Universal City
CA 91608
Universal City
United States